1. Shipping area

We only ship to locations within Mexico.


Free shipping on all makeup products.

3. Processing time

Preparation for the shipment of your order (quality control, packaging, documentation, etc.) normally takes 1-2 days. This term is NOT included in the total shipping time. The delivery time may be longer than expected due to, for example, an invalid address, retention of packages at customs or other unforeseen circumstances.

4. Delivery Times

Our goal is to make sure that your order is processed quickly and efficiently.

The delivery date is 10 to 15 days. The expected delivery date is only applicable to items with existing inventory. The shipping date for out-of-stock products is set depending on the date on which it is restocked by our company. Also, the expected delivery date is only an estimate of the shipping time, the actual time will depend on the user's address. In remote areas a longer shipping wait is required and you will be notified.

* For remote areas within the Mexican Republic, shipments are limited to the following conditions:

  1. Standard Shipping
  2. Express delivery
  3. Without any shipping available:

In the event that there is no shipping service, we will request a refund as quickly as possible

The delivery dates provided by POWERVEO are estimates. We will send you an email confirming your order, you can review your purchase and shipping information through your account if you have registered on our page.
For more shipping information, you can contact us by leaving a message. We will contact you within 24 hours. Consider the Time Zone in China.